Archive for the Tips, Tricks and Tech Category

August 10, 2009

Find My iPhone feature in the iPhone

MobileMe members with iPhones can benefit from this wonderful feature that can really save you in a jam. If you loose your iPhone in your house, for instance, you can log into your mobileme account via the web and make your iPhone play a sound so you can locate it (even if it is locked). [...]

March 5, 2009

Mail.app problems after updating to 10.5.6

Symptoms: After updating to 10.5.6, Mail may encounter such problems as unexpectedly quitting, not being able to quit out of Mail and problems loading messages.  
Solution: Apple has acknowledged this issue and provided an update “fix” for Mail.  Run Software Update, if Mail Update 1.0 appears, go ahead and run the update.  Reboot and test. [...]

March 5, 2009

Formatting issue with spacing in Word 08

Problem:  When setting “Single” spacing in the formatting preferences, Word seems to be stuck in double-space mode.    Here is the fix until and if Microsoft decides that this is an issue and not a good idea:
Solution:  Go to the Format menu at the top bar and select, Style, from the drop-down menu that appears.  Normal [...]

March 5, 2009

Date and Time issue after Migration Assistant from 10.4 to 10.5.x

Problem: Just came across this with a client’s machine the other day.  She got back her machine from Apple after they’d done a data transfer and there are a slew of issues including this one.  The date and time will not set correctly.  I noticed that the time was off, so went into System Preferences [...]

March 5, 2009

Can’t copy / paste anything or drag icons anywhere

Symptoms: In OS 10.5.6 Can’t copy or paste anything in Word, Text Edit or any other applications.  Can’t drag icons either.  
Solution: It’s a corrupt Finder.  Trash com.apple.finder.plist, reboot.

March 2, 2009

icons on desktop momentarily disappear

symptom: items on desktop will refresh (ie. disappear, then reappear) , causing the finder to disfunction.  
solution: go to home/library/preferences and locate com.apple.sidebarlists.plist and move it to the trash, log out of user and log back in.

February 13, 2009

cannot connect to wireless network with westell verizon modem

old verizon customers are having problems connecting to their wireless network, symptom: will not accept password when attempting to connect to network.
this is a problem with old DSL westell wireless modems (Westell VersaLink 327W Gateway and Westell 6100 Modem) that they’ve issued to their customers.  There is a firmware update that address this issues, however, you can [...]

January 8, 2009

After running Security Update 2008-008 Mac boots to blue screen

this security update released by Apple (available through Software Update) caused a client’s machine to boot to blue screen upon restart.  there were several threads on line about this, most of which pointed to a complete system reinstall.  I found a work around:
 
First I ran the sbin/fsck/ -y command in single user mode to check/repair [...]

December 18, 2008

Installing Windows XP on BootCamp

Small glitch while installing at a clients.  BootCamp partitions to a FAT32 file system and seems ok to just use that when you try to install Windows XP but actually it will fail and ask if you want to start to CD press any key…  Hit a letter key to reinstall.  
But initially you should reformat with [...]